Counterfeit Protection Policy

Last Updated: 11 June, 2024

At Saitech Inc., we understand the critical importance of authenticity and quality in the technology industry. Our Counterfeit Protection Policy is a testament to our unwavering commitment to these values. This policy outlines our comprehensive approach to preventing counterfeit products from entering our supply chain, ensuring that our customers always receive genuine, top-quality products. From stringent procurement processes to regular internal audits, we have implemented robust measures to uphold the integrity of our products. Trust Saitech Inc. for your technology needs, where authenticity is guaranteed.

Measures

Saitech Inc. has implemented numerous measures to prevent counterfeit products from reaching our customers. Through rigorous training and active participation in industry associations combating counterfeiting, Saitech Inc. remains at the cutting edge of anti-counterfeiting technology. We leverage our unique insights and experiences to develop distinctive processes that safeguard our customers.

Quality Assurance In accordance with ISO 9001:2015 certification

requirements: Saitech Inc. is committed to the continuous improvement of internal processes and procedures. This is crucial in the dynamic world of information technology where new products are introduced daily, technologies evolve rapidly, and product lifecycles shorten. The assurance of product quality and process integrity is fundamental to all work undertaken by the Saitech Inc. team. The procedures outlined in our quality manual are adhered to by all personnel across our organizational structure.

Document Management:

Document control is a vital aspect of our quality assurance. We maintain a database of procedures, forms, and work instructions applicable to each department. Receiving inspection logs are recorded in a database before the product is received into stock. Any material that does not meet our purchase order requirements is rejected and sent to the Materials Review Board.

Counterfeit Prevention / Risk Mitigation:

Saitech Inc. strictly procures from manufacturers or manufacturers’ authorized channel distributors only. As a policy, we do not procure any product directly from China. Our procurement and receiving departments have stringent processes in place to prevent counterfeit products from entering our customers’ supply chains. We are equipped to provide complete product traceability to the OEM/Manufacturer. A rigorous and ongoing supplier evaluation and appraisal process is in place to maintain high-quality standards.

Internal Audits:

Saitech Inc. conducts regular internal audits to ensure that the Quality Management System continues to conform to the original plan and is effectively implemented and maintained.

Corrective / Preventive Action: Quality assurance issues corrective and preventive action reports in response to any customer complaints or to address deficiencies and prevent their recurrence in the future.

Management Review:

Saitech Inc.’s management conducts weekly reviews to assess the company’s performance and address any issues related to product quality or customer satisfaction.
Saitech Inc. Counterfeit Prevention Policy We have established policies and assigned responsibilities necessary to prevent the introduction of counterfeit materials at any level of our customers’ supply chains.

We do not knowingly procure counterfeit materials. We have strengthened oversight and surveillance procedures for critical materials. We document all occurrences of suspect and confirmed counterfeit materials in the appropriate reporting systems, including the Government-Industry Data Exchange Program (GIDEP). We make information about counterfeiting accessible at all levels of the DOD/End Customer/User supply chain as a method to prevent further counterfeiting. We investigate, analyze, and assess all cases of suspected counterfeit materials. We debar any suppliers with a history of counterfeit products in their stock or in their supply chain.

SCRM Practices

Information related to how the offeror is participating in SCRM activities, or at a minimum how the offeror is kept abreast of and is addressing key SCRM practices shall be detailed.

At Saitech Inc., we ensure the highest level of protection for our customer data through strict access controls, network segmentation, and multi-factor authentication. We conduct regular security audits, use Fortinet Firewall as our Intrusion Detection Protection System, for real-time threat response and use SIEM (Security Information Event Management) for comprehensive threat detection. FortiGate firewalls support VPN capabilities, SSL/TLS inspection, and encryption protocols like AES (Advanced Encryption Standard) as part of our overall security strategy. We will not require any dedicated access to NASA’s Systems.

Supplier Vetting and Compliance at Saitech

At Saitech Inc., we do extensive due diligence to our suppliers to guarantee that they meet strict security and ethical standards. This thorough vetting procedure is an important part of our commitment to provide our clients with high-quality, reliable, and secure products and services. Our purchasing team maintains stringent quality control by only obtaining current technology products and services from authorized channel vendors. As part of our ISO 9001:2015 compliance, we evaluate all our suppliers based on quality, cost, service, and delivery. Examples of Our Vetting Strategy:

Financial Stability Assessment

Saitech’s finance team evaluated the financial stability of our IT suppliers based on their market reputation. This ensures that they have the financial resources to maintain long-term collaborations and fulfill their contractual obligations. This financial due diligence helps us avoid supply chain delays and guarantees that we consistently offer high-quality hardware goods.

Regulatory and Ethical Compliance

Saitech’s procurement team assess our suppliers’ compliance with regulations and ethical standards. Our vendors are fully complaint with industry standards and best practices including the NIST, NDAA and DISA, and STIG’s. This involves ensuring that they comply with local and international laws such as labor restrictions, environmental standards, and anti-corruption measures. We also evaluate their commitment to corporate social responsibility, ensuring that businesses use fair labor standards, maintain safe working conditions, and apply sustainable environmental measures.

Risk Mitigation Plans

Saitech Incorporated creates comprehensive risk mitigation programs to address various issues, such as natural disasters, geopolitical shifts, and cyber-attacks. These plans are critical to assuring our ability to quickly adjust to changing situations while also protecting the security and continuity of our supply chain. We use proactive techniques and contingency plans that are specific to each scenario, allowing us to retain operational resilience and minimize disruptions. Examples of Our Risk Mitigation Strategy:

Natural Disasters

Implementing strong disaster recovery plans and business continuity methods to reduce the risks posed by earthquakes, floods, and other natural disasters. This includes geographical diversification of suppliers and infrastructure in order to lessen risk.

Geopolitical Events

Effectively managing trade disputes, regulatory changes, and geopolitical tensions requires monitoring geopolitical developments and maintaining adaptable supply chain plans. This supports the continuance of procurement and logistical activities.

Cyber-Attacks

Advanced cybersecurity techniques such as continuous monitoring, threat intelligence exchange, and incident response processes are used to guard against cyber threats. Regular cybersecurity evaluations and personnel training programs improve our cyber resilience posture.

Quality Management System

Our Quality Management System (QMS) is critical to ensuring that all products and services meet high quality requirements. Our strategy includes rigorous inspections, thorough testing methods, and regular audits. These procedures are rigorously crafted to ensure strict adherence to industry standards while also meeting the unique needs of our clients. Examples of Our Quality Management Practices:

Inspections

Conducting extensive inspections at various stages of manufacturing to ensure quality specifications and regulatory compliance. This includes rigorous inspections of materials, components, and completed goods to ensure consistency and dependability.

Testing

Using rigorous testing techniques to evaluate product performance, functionality, and durability in simulated operational scenarios. This ensures that our offerings meet or surpass benchmarks.

Audits

We perform frequent audits of our production processes, quality control procedures, and supplier management practices. These audits assist in identifying areas for improvement, ensuring ongoing quality improvement, and validating conformity with ISO 9001:2015 requirements.

Strategic Vendor/OEM Partnerships

Saitech Incorporated prioritizes close collaboration with its vendors and OEM partners to improve supply chain transparency and resilience. To prevent possible threats to supply chain integrity, we use a collaborative strategy that includes proactive risk information sharing, cooperative strategic planning, and coordinated reaction tactics.

Examples of our strategic partnerships:

Risk information sharing

This entails the regular exchange of important risk data and insights with vendors and OEM partners to identify and solve supply chain vulnerabilities proactively. This ensures quick and informed decision-making to reduce disruptions.

Joint Planning Initiatives

The collaborative development of contingency plans and business continuity strategies based on specific circumstances, such as supplier disruptions or market volatility. This preemptive planning improves our capacity to sustain operational continuity while meeting customer commitments.

Insurance Coverage

Saitech Incorporated prioritizes adequate insurance coverage to protect against potential financial losses resulting from supply chain disruptions or cybersecurity events. This preemptive step assures financial stability and operational continuity in unexpected circumstances. Examples of Our Insurance Coverage:

Business liability insurance

It provides coverage for business interruption costs and financial losses caused by supply chain disruptions. This includes compensation for lost revenue, additional expenses incurred during downtime, and the reduction of financial liabilities resulting from contractual obligations.

Cybersecurity insurance

It covers financial damage caused by cybersecurity incidents such as data breaches, ransomware attacks, and illegal access. This coverage includes legal fees, notification costs, and regulatory fines related to data breaches, offering comprehensive risk reduction.

Saitech Inc. prioritizes supply chain security and risk management (SCRM) by actively participating in industry groups, seminars, and public-private partnerships. These engagements give us critical access to the most recent insights, best practices, and industry standards in SCRM. They also make it easier to collaborate with government authorities and provide essential information and recommendations to help us manage supply chain risks more effectively.

Membership in Industry Associations and Forums

Active engagement provides access to the most recent insights and best practices in SCRM (CompTia, NDIA, ASCM, and GIDEP) Engagements help us stay current on industry standards and regulatory needs.

Collaboration with Government Agencies

Participation in public-private partnerships broadens our understanding of regulatory expectations and national security priorities.

Engagements give principles and resources to help strengthen supply chain resilience against emerging threats. We further adhere to CISA’s Supply Chain Risk Management Essentials as we leverage their knowledge and training and use Project Spectrum.

Strategic collaboration with manufacturers and vendors

Regular information exchange and collaboration on SCRM improves our ability to identify and mitigate supply chain risks. Collaborations with industry leaders ensure that our supply chain procedures are robust, adaptable, and in line with current problems. At Saitech Inc., our dedication to SCRM is built into our operations, ensuring that our supply chain procedures are not only compliant but also robust in the face of changing risks and regulatory landscapes.

Implementation of Key SCRM Practices

At Saitech Inc., we incorporate stringent Supply Chain Risk Management (SCRM) protocols to ensure the safety, dependability, and compliance of our operations.

Comprehensive Supplier Evaluations: We carry out meticulous screening and ongoing assessments of our suppliers, taking into account aspects such as financial health, cybersecurity safeguards, regulatory adherence, and ethical conduct. By securing Business Associate Agreements (BAAs) from computer hardware Original Equipment Manufacturers (OEMs), we establish explicit terms for data management and regulatory compliance, thereby enhancing security and privacy norms throughout our supply chain.

Audits and Monitoring

We conduct regular audits of our supply chain procedures and systems to pinpoint vulnerabilities and ensure compliance with SCRM best practices. Our continuous monitoring approach enables us to proactively detect and resolve issues, thereby minimizing disruptions and ensuring operational robustness.

Cybersecurity Integration

Cybersecurity is a fundamental component of our SCRM approach, incorporating sophisticated protocols such as multi-factor authentication, encryption, and intrusion detection systems. Our ongoing staff training and awareness initiatives equip our team to effectively tackle security challenges and maintain rigorous protective measures.

Our team frequently participates in SCRM-focused continuing education and training programs. This includes memberships in GIDEP and ERAI, as well as attendance in important industry events such as the National Defense Industry Association Small Business Conference & Expo in San Diego and the Department of Energy Small Business Expo. We also attend numerous government and private sector supplier diversity conferences offered by WRMSDC, Department of Energy (DoE) and NMSDC, which keep us up to date on the newest supply chain risk management trends, technology, and regulations. Internally, we have established rigorous processes for knowledge sharing and cooperation. Regular meetings, briefings, and updates ensure that our entire business is educated and aligned with current SCRM standards, allowing us to respond quickly to emerging threats.