https://www.dekra-certification.us/en/electrostatic-discharge-esd
Electro-Static Discharge (ESD) damage is not always visible and it may cause occasional or premature failure of sensitive equipment and parts. An effective ESD Control Program, such as the one outlined in ESD S20-20, can help reduce quality defects and increase customer satisfaction.
What is ESD S20.20?
ESD S20.20 is an ANSI Standard that provides organizations with guidance on how to develop, implement and maintain a system to protect and handle ESD sensitive items. The SD Control Program has two main sections, Control Program Administrative Requirements and Control Program Technical Requirements